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Harvard

Harvard is an author-date referencing style requiring an in-text citation within the text of your document and a related entry in a reference list at the end of your document.

Quoting

Quotation marks are placed around the information you have copied, and the author/s, year and page number/s are required.

Parenthetical citation

Research suggests that "avoidance is essentially a static approach to conflict" (Northouse, 2015: 246).

Narrative citation

Northouse (2015: 137-138) stated that "personality traits such as intelligence, confidence, charisma, determination, sociability and integrity are essential to being an effective leader".